Pooja Ashok Jadhav

Aspiring Cloud & DevOps Engineer

Hands-on experience in AWS, Linux, Docker, and cloud operations. Skilled in infrastructure automation and deployment pipelines, with a focus on delivering scalable and secure cloud solutions.

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📞 +91 9156780325

About Me

I am an aspiring Cloud and DevOps Engineer with a strong foundation in infrastructure management, cloud operations, and automation. With hands-on experience in AWS, Linux, Docker, and various DevOps tools, I am committed to designing and implementing scalable, secure, and efficient cloud solutions.

Throughout my career, I have demonstrated expertise in infrastructure automation, deployment pipelines, system monitoring, and incident management. I'm passionate about continuous learning and staying updated with the latest cloud technologies and best practices.

My goal is to contribute to organizations by implementing robust DevOps practices and helping them achieve their cloud transformation objectives.

Technical Skills

Cloud Platforms
  • AWS Cloud Services
  • EC2, S3, RDS
  • VPC, Security Groups
  • CloudFormation
  • AWS Lambda
DevOps Tools
  • GitHub & Git
  • Docker & Containerization
  • CloudFormation
  • AWS CodePipeline
  • AWS CodeBuild
  • AWS CodeDeploy
  • AWS CodeArtifact
Automation & CI/CD
  • Jenkins Pipelines
  • GitHub Actions
  • AWS Lambda
  • Infrastructure as Code
  • Deployment Automation
Monitoring & Ticketing
  • Site24x7
  • Nagios
  • ServiceNow (SNOW)
  • Freshdesk
  • Zendesk
OS & Networking
  • Linux (Ubuntu, Bash)
  • Windows Server
  • TCP/IP, DNS, DHCP
  • SSH, VPC, AD
  • Active Directory
Soft Skills
  • Leadership
  • Problem-Solving
  • Communication
  • Teamwork
  • Adaptability

Professional Experience

Sr Technical Process Executive

Infosys | Pune, Maharashtra
April 2023 – August 2025
  • Delivered technical support to 100+ users monthly, ensuring SLA compliance and maintaining a 95% customer satisfaction rate
  • Monitored and managed Windows Server, VMware, Active Directory, DNS, and DHCP environments
  • Resolved system, application, and infrastructure issues via ticketing system with efficient escalation procedures
  • Contributed 20+ troubleshooting guides to knowledge base, reducing repeat incidents by improving team efficiency
  • Performed root cause analysis (RCA) for recurring incidents and proposed permanent solutions

AWS NOC Engineer

WeAgile Software Solution Pvt Ltd | Pune, Maharashtra
Oct 2021 – March 2023
  • Ensured 99% uptime of cloud infrastructure by monitoring server health via RabbitMQ Dashboard and Site24x7
  • Performed daily backups, updates, and patching on Linux servers
  • Managed disk partitions and verified MySQL data integrity, resolving 100+ missing video/data issues
  • Prepared weekly/monthly reports and conducted root cause analysis (RCA) for recurring incidents
  • Handled incident management and change management with effective escalation procedures

Desktop Support Engineer

Kapil Enterprises | Pune, Maharashtra
July 2020 – July 2021
  • Supported banking IT infrastructure with expertise in Active Directory, DHCP, DNS, and IP networking
  • Diagnosed and resolved 100+ monthly hardware/software issues on desktops, laptops, and peripherals
  • Installed, configured, and maintained 50+ hardware devices ensuring reliable uptime
  • Provided technical support for banking applications and infrastructure minimizing downtime

Education

Bachelor of Engineering

Electronics and Telecommunication (ENTC)

P.E.S Modern College of Engineering, Pune | Pune University

Sep 2017 – May 2020
Diploma

Electronics and Telecommunication (ENTC)

Pune University | Maharashtra State Board

Sep 2014 – May 2017
10th Grade

Maharashtra State Board

Karmveer Vidyalay Chincholi Mali

2014

Certifications

Oracle Cloud Infrastructure 2025

Certified Foundations Associate

Acquired knowledge of public cloud services provided by Oracle Cloud Infrastructure (OCI) and its services.

September 2025
Linux Essentials

Linux Foundation

Completed comprehensive Linux Essentials training covering Linux OS basics, command line usage, file permissions, and system navigation.

August 2025

HIRE ME

Let's Connect

Have a project idea or just want to chat about cloud technologies? Feel free to reach out. I'm always excited to collaborate and learn together!

Location

Pune, India

Email

poojajadhav550777@gmail.com

Education

B.E. Electronics & Telecommunication

Phone

+91 9156780325

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